The third meeting for the Erasmus+ project „Key Skills for European Union Hotel Staff” (Project No.: 2014-1-HR01-KA2014-007224) was held in Riga, Latvia from the 23-25 September 2015. The project meeting was organised and hosted by Turiba University (Latvia) and the project coordinator, the Tourism and Catering School Dubrovnik (Croatia) and all other project partners - Primrose Publishing (UK), Ekonomska šola Murska Sobota (Slovenia), IPSSA Nino Bergese (Italy), Universitatea Sapientia in Cluj-Napoca (Romania) - participated in the meeting.
The two year project (1st September 2014 – 31st August 2016) is aimed at creating and designing materials in 12 languages (EN, IT, HR, LV, Sl, RO, HU, GE, FR, RU, ES, GR) at the A2/B1 level enabling hotel staff to provide information to groups of guests, make presentations, promote the hotel, enhance international collaboration and manage the hotel more efficiently. The second part of the project will focus on designing 6 in-depth modules for English language learning (B2/C1) – Hotel front office, Catering services, Conferences and business service, Off-site services, Financial management and Hotel management - enhancing students' and employees' English language competence as well as promoting employability skills of young people in the tourism and hospitality sector.
Following a warm welcome address by the project manager from Turiba Dr. Ineta Luka project participants analysed the piloting of the apps and the FrontDesk programme and discussed further steps to be taken to improve them. The online platform designed for hosting the teaching materials and tasks created during the first phase of the project as well as the tasks themselves were analysed and proposals for improvements were put forward.
During the second day of the meeting participants discussed the second phase of the project and agreed upon guidelines for the design of 6 in-depth modules for English language learning (B2/C1). A Stakeholders’ meeting was organised during the afternoon session where representatives of the hotel industry, lecturers and members of professional associations were informed about the progress of the project. The stakeholders were acquainted with the teaching materials, apps and FrontDesk programme designed during the first phase of the project.
A tour to the host institution was conducted and partners had the opportunity to get acquainted with its facilities. The meeting agenda also included a visit to the Art Nouveau Museum and a walk in Art Nouveau quarter of Riga. Project participants were also taken on a tour to Kuldiga, the pearl of Kurzeme, Latvia's western region. They enjoyed a wonderful two hour guided tour of the historical city centre and the famous Ventas Rumba (widest waterfalls in Europe).
For further detailed information regarding the project, its objectives and outcomes please visit the official project webpage at www.language4hotel.eu.
Project team members of Turiba, Latvia