Friday, June 05, 2020

The paper „ENHANCING EMPLOYABILITY SKILLS FOR TOURISM AND HOSPITALITY INDUSTRY EMPLOYEES IN EUROPE” published in the Scholarly Journal „ACTA PROSPERITATIS 6”

The twenty-first century has brought many challenges for economies and societies. Increased mobility, the worldwide web, and the instant information spread place people in previously unknown contexts and situations that require immediate analysis, decision-making and problem solving. Traditional approaches to these often seem ineffective and therefore new tools and methods have to be applied. This situation sets new targets for education providers worldwide.

The 2015 issue of the Scholarly Journal of Turiba University “Acta Prosperitatis” is the sixth issue of the Journal. The unifying theme of this multidisciplinary issue is the development of employability skills in compliance with the stakeholders’ needs and it addresses the issues that are significant towards meeting development goals of the society and better employability. The Journal can be accessed online on http://www.turiba.lv/f/Makets_AP6_FINAL.pdf

Language competence is a significant employability skill. Language learning is an important EU priority as it is also a tool for mobility and intercultural understanding. The EU Language Policy postulates that multilingualism is an important component of increasing the EU competitiveness. One of the objectives of the EU’s language policy is therefore that every European citizen should master two other languages in addition to their mother tongue.

The paper “Enhancing Employability Skills for Tourism and Hospitality Industry Employees in Europe” by Professor Ineta Luka deals with the analysis of employability skills relevant for work in tourism and hospitality industry. The topicality of the study is underlined by the fact that tourism has turned into a key driver of socioeconomic progress through export revenues, the creation of jobs and enterprises, and infrastructure development. The author analyses the results obtained in an international survey conducted in the framework of the “Key Skills for the EU Hotel Staff” in five EU countries: Latvia, Croatia, Slovenia, Italy and Romania. The study reveals findings from two international surveys – 85 language teachers and 131 top-level managers of hospitality enterprises. Based on the theory analysed the following employability skills for tourism and hospitality industry employees and students were defined: leadership, team working, collaboration skills, intercultural competences, presentation skills, communication skills, and an ability to use several languages at work.

Please visit the following link for more information about:

Journal of Turiba University

Dr.paed. Ineta Luka
Professor
Project manager of Turiba University, Latvia

 

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This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.