The first multiplier event within the Erasmus+ project Key Skills for European Union Hotel Staff (Project No.: 2014-1-HR01-KA2014-007224) was held in the Hotel Livada Prestige in the spa Moravske Toplice near Murska Sobota. The aim of the multiplier event was the dissemination of the project and the project results to stakeholders from the region. At the event were 31 participants altogether. The majority was from the spas Terme 3000 and Terme Lendava and the health resort Zdravilišče Radenci. There was one representative of the hotel Diana from Murska Sobota, two representatives of Zavod za turizem in razvoj Lendava (Institute for tourism and development of Lendava) and two representatives of the Institute Logarica, which is engaged in European mobility projects.
The participants were informed about the project in general, the project results and project products. I presented the findings of the needs analysis report, the course syllabus for both levels A2/B1 and B2/C1, the Front Desk programs and mobile applications, the Moodle e-learning platform, the intercultural guidelines and the project website. I showed some examples for the Front Desk programs and my colleagues, Dejan and Štefan, helped them to download the mobile applications on their smartphones. I presented the modules for A2/B1 language level in different languages and showed them the study material as well as some tasks. Furthermore, I presented the modules for B2/C1 language level and showed them some tasks as well. Moreover, I presented the intercultural guidelines and the technical guidelines which are also uploaded on the e-learning platform. Additionally, I showed them the links to download the Front Desk programs and mobile apps on the e-learning platform. Finally, I presented them the project website with all its contents. After the lunch break the workshop took place. All the participants had the opportunity to try the tasks on the Moodle e-learning platform in different languages and on different levels. They mostly liked the digital maps with their descriptions.
Finally, I handed them out project flyers to provide them with some more information about the project and project results and asked them to tell friends and other people about it. I also asked them to fill in the evaluation sheet prepared for the meeting to get some feedback on the presentation.
The general impression of the event was very good. The participants were very impressed with all the work that had been done and all the products that had been made during the project.
A more detailed report on the feedback of the event will be made after the analysis of the evaluation sheets. It will be added to this report.
Project manager of Ekonomska šola Murska Sobota,